Returns and Exchanges

At Esti-Shop, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange your items under the following conditions:

Return Policy

• Items must be returned within 30 days of receipt.
• Items must be in their original condition, unworn, and with all tags attached.
• Items must be accompanied by the original receipt or proof of purchase.

Exchange Policy

• Exchanges are subject to product availability.
• If you wish to exchange an item, please contact our customer service team for assistance.

How to Return or Exchange an Item

To return or exchange an item, please follow these steps:

1. Contact our customer service team to initiate the return or exchange process.
2. Pack the item securely in its original packaging, if possible.
3. Include your receipt or proof of purchase, and a note with your reason for the return or exchange.
4. Ship the package to the address provided by our customer service team.

Please note that return shipping costs are the responsibility of the customer, unless the item received was incorrect or damaged.

For any questions or concerns, please contact our customer service team at support@esti-shop.com.